Pampered Pets Bed and Biscuit, Napoleon Ohio
Effective Date: 1/1/2026
Pampered Pets Bed and Biscuit (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information from our clients and website visitors.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Owner name
Email address
Phone number
Home address
Pet Information:
Pet name, breed, age, vaccination records, health information, and behavior notes
Payment Information:
Payment details are processed securely through third-party payment processors; we do not store full credit card numbers
Website Information:
IP address, browser type, pages visited, and basic usage data collected through cookies or analytics tools
2. How We Use Your Information
We use collected information to:
Provide boarding, grooming, and daycare services
Communicate about reservations, services, updates, or emergencies
Maintain pet health and safety records
Process payments and invoices
Improve our services, website, and customer experience
Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information. We may share information only when necessary:
With trusted service providers (such as booking software or payment processors)
With veterinarians in the event of a medical emergency
When required by law or legal process
4. Data Security
We take reasonable precautions to protect your information, including administrative, technical, and physical safeguards. While no system is 100% secure, we strive to use commercially acceptable means to protect your data.
5. Photos and Media
Photos or videos of pets may be taken for records or promotional purposes (including social media). If you do not wish your pet’s image to be used publicly, please notify us in writing.
6. Cookies and Analytics
Our website may use cookies or similar technologies to improve functionality and analyze website traffic. You may disable cookies in your browser settings, though some features may not function properly.
7. Your Choices
You may request to:
Review, update, or correct your personal information
Opt out of promotional communications
Request deletion of your information, subject to legal or operational requirements
8. Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or your information, please contact:
Pampered Pets Bed and Biscuit
Napoleon, Ohio
???? 419-592-7387
???? infonap@ppbandb.com